#Grupa Insight | AI Systems

AI Systems & LLM Integrations

HomeSoftware HouseAI Systems & LLM Integrations

We build AI systems that work with real business data — integrated with your existing ERP, CRM, APIs and workflows, running under business control with monitoring, audit and explainable decisions. We start with your data, not with the model. Most AI projects fail not because of the technology, but because the data layer was never designed for AI retrieval.

Most AI projects stall at the demo stage. In production, what matters is data access, retrieval quality, system integrations, permissions, logs, monitoring, fallbacks and accountability for decisions. That is why we don't start with prompts. We start with data architecture, processes and the places where AI can genuinely reduce the load on your team. Our implementations cover the full lifecycle: discovery, data audit, architecture design, prototype, production deployment and ongoing monitoring — with explainability and auditability built in from day one.

We don't build AI demos. We build operational intelligence layers over your company data, systems and processes.

#RAG Chatbots & Intelligent Assistants

#RAG Chatbots & Intelligent Assistants

Conversational AI grounded in your company data — documents, knowledge bases, product catalogs, internal wikis and operational data. We design retrieval pipelines that actually return relevant answers, not hallucinated responses.

#LLM Pipelines for Business

#LLM Pipelines for Business

Multi-step processing pipelines: ingestion, chunking, embedding, retrieval, generation, validation and output routing. Built for production environments — not notebook demos. We design pipelines that handle real data volumes, edge cases and failure modes.

#Custom Retrieval & Semantic Search

#Custom Retrieval & Semantic Search

When standard vector search isn't enough — graph-based retrieval, hybrid search, structured data queries combined with LLM generation. We build custom retrieval systems for complex business data models that off-the-shelf RAG frameworks cannot handle.

#AI Agents & Process Automation

#AI Agents & Process Automation

Autonomous agents that execute multi-step tasks, interact with external APIs and make decisions based on business rules — connected to your existing systems. We build agents that work reliably in production, not just in demos.

#ERP & CRM AI Integrations

#ERP & CRM AI Integrations

AI layers connected to your existing systems — no full migration required. We integrate LLMs, RAG pipelines and AI agents directly with SAP, Salesforce, custom ERPs, legacy databases and operational tools. Your data stays where it is.

#Explainable AI & MLOp

#Explainable AI & MLOp

Auditable AI decisions, model monitoring, drift detection and retraining pipelines — for regulated industries and production environments where black-box systems are not acceptable. Every AI recommendation includes a traceable decision path.

MLOps - Poultry farming

BLUP-FLOCK ERP

MLOps

Production AI pipeline on genealogical graph data

ERP with integrated MLOps pipeline processing genealogical relationship graphs - requiring custom retrieval beyond standard RAG. Explainability was a certification requirement.

Stack: Laravel 11 - Vue.js 3 - MS SQL - Redis - Kubernetes

Decision: graph-based retrieval - explainable AI - custom RAG

LLM + RAG - Tourism

VisitZakopane - AI Booking Assistant

Real-time

Natural language queries on live availability data

Custom LLM chat integrated with VisitZakopane portal. Accepts natural language queries, searches live room availability data in real time and returns specific accommodation proposals - without modifying the existing booking system.

Stack: LLM API - real-time data integration - WordPress

Decision: zero booking system modification - real-time retrieval

LLM Pipeline - SEO Automation

Automated SEO Audit & Content Generation

Auto

Full SEO audit and unique content - no manual review per page

Two production LLM systems built on DeepSeek API: automated SEO audit scanning site structure, headings, meta descriptions, alt attributes and internal linking - generating a ready-to-implement report. And a WordPress content pipeline generating unique posts by first analyzing existing content to eliminate duplication risk.

Stack: DeepSeek API - WordPress API - custom pipeline

Decision: duplication check - automated reporting - CMS integration

Discovery - Data Audit - Architecture - Production Build - Monitoring

1

Discovery

We map your use case, data sources, integration points and business constraints before choosing any technology.

2

Data Audit

We assess data quality, structure and retrieval requirements. Most AI projects fail here — we fix it first.

3

Architecture

Model selection, retrieval strategy, integration layer, security and auditability — designed before any code is written.

4

Production Build

Iterative development with continuous evaluation. No black-box handoffs — you see every step.

5

Monitoring

Post-launch monitoring, drift detection, retraining pipelines and ongoing optimization.

Tell us about your AI use case

What is the difference between RAG and a standard chatbot?+

A standard chatbot generates responses based on its training data — it cannot access your company-specific information and may hallucinate facts. A RAG system retrieves relevant content from your actual data sources in real time and uses it as context for the language model. The result is grounded, accurate responses based on your documents, databases and operational data — not on what the model was trained on.

Do you work with existing ERP and CRM systems?+

Yes — we integrate AI layers directly with your existing systems without requiring a full migration. We connect LLMs, RAG pipelines and AI agents to SAP, Salesforce, Microsoft Dynamics, custom ERPs and legacy databases. Your data stays where it is. We build custom API connectors when native integrations are unavailable.

How long does an AI integration project take?+

It depends on the scope. A focused RAG chatbot on existing documents can be delivered in 4-6 weeks. A full LLM pipeline with ERP integration, custom retrieval and MLOps infrastructure typically takes 3-4 months. We always start with a discovery phase and data audit before committing to a timeline — most delays in AI projects come from underestimating the data preparation layer.

What data formats and sources do you support?+

We work with virtually any data source: PDFs, Word documents, Excel files, HTML content, SQL and NoSQL databases, REST APIs, ERP exports, CRM data, email archives and custom file formats. For unstructured data we build ingestion and preprocessing pipelines. For structured data we build query layers that combine database lookups with LLM generation. If your data exists somewhere, we can build a retrieval layer on top of it.

Do you offer post-launch support and model monitoring?+

Yes. We provide ongoing technical support, model performance monitoring, drift detection and retraining pipelines. AI systems degrade over time as data distributions shift — we build monitoring infrastructure that detects this early and triggers retraining automatically or alerts your team. We build long-term partnerships, not one-off deliveries.

Is explainable AI available for regulated industries?+

Yes — and for regulated industries it is a requirement, not an option. Every AI recommendation in our systems includes a traceable decision path that can be audited by management, compliance teams or external certifiers. We have delivered explainable AI systems in agriculture, legal and financial services. If your industry requires documented AI decisions, we build that auditability into the architecture from day one — not as an afterthought.

How much does an AI integration project cost?+

We don't have fixed pricing packages. Every project is quoted individually based on data complexity, integration scope, infrastructure requirements and ongoing monitoring needs. A focused RAG chatbot on existing documents starts from a different budget than a full MLOps pipeline with ERP integration and custom retrieval. After a discovery call and data audit we prepare a realistic estimate with clear scope and deliverables.